School Rewards FAQ

 

Frequently Asked Questions

Getting Started

How do I register a school to School Rewards?

Head to www.schoolrewards.com.au and fill out the ‘Register Your School’ form with your school details. Please note that it may take 3-4 business days for your club to appear on our registered list.

What type of school can take part in School Rewards?

  • Be located it in the geographical area of Victoria

  • Have an official registration and compete under a state or national governing body

  • Have a registered ABN number

 Schools and groups that are eligible for the promotion include:

  • Primary Schools (Government and non-government)

  • High Schools (Government and non-government)

  • Specialist schools

  • Language schools

  • Kindergartens

    The Pancake Parlour will have final rule on the qualification of the school to the program. If your school is ineligible for the School Rewards program based on the above conditions, please contact us via our website here with a partner proposal for review.

How do I join my school?

Once your school is registered by either yourself or a fellow school member/committee, simply:

  1. Visiting our website here and joining your school via the online form

  2. Via The Pancake Parlour app

  • Download The Pancake Parlour app

  • Head to Rewards > School Rewards

  • Select Join a School

  • Find your school in the list and select

Boom - you can now start earning points for your school!

What if I’m a member of two schools?

You are only able to assign your points to one nominated school at any one time. You are able to change your school via the app at anytime during the promotion period.

How do I earn my points for my school?

Click here to learn about the four ways you can earn points for your school.

What are the major prizes for my school?

There are two major prizes your club is competing for:

  1. Overall prize - the school with the most points overall wins $5,000 cash

  2. Second place - the school with the second most points overall wins $3,000

  3. Third place - the school with the third most points overall wins $1,000

  4. League prize - the school with the most points in your local league prize wins $1,000 cash

Yes, your school can win up to $6,000 cash! You can keep up to date on your school’s ranking via the app, or click here to view your school’s rankings

Can I join School Rewards if I live outside of Melbourne?

Our School Rewards program is available for Victorian residents only.

Will my existing points be counted towards my school total?

Although your existing points will remain in your personal Lovely Rewards account, only the points you earn after your school is registered will contribute to your School Rewards account.

Will I still earn points for myself whilst earning points for my school?

Yes, all the points that you earn in restaurant will be attributed to your personal account as well as your school’s account.

Can my school use our earned points to redeem complimentary items in restaurant?

Your school’s points are for ranking purposes and achieving school rewards milestones only. You cannot use these points to redeem complimentary items in restaurant. However, you will still be able to use the points earned in your personal Lovely Rewards account to redeem in restaurant.

Can anyone sign up their school?

We recommend that one of your senior or committee members registers your school, as they will be registered as our primary contact and will receive all the important info regarding School Rewards.

Can I earn points at any location, or does it have to be at my school’s local restaurant?

You can earn points for your school at ANY of our Melbourne locations, as long as you process your transaction in one of four ways that earns you points for your school.

Does School Rewards work with app and mobile ordering purchases?

It sure does! As soon as you hit ‘pay’, the points earned will be assigned to your school and personal accounts.

How can we find out how many points our school has earned?

You can view your school’s points balance as well as your rankings via our lovely app, or alternatively via the School Rewards website rankings page. Just ensure you have selected the correct league from the drop down menu.

When does the program end?

The program will run from February 29, 2024 to December 31, 2024. Winners will be announced in January 2025.

For more information on rules, rewards, bonuses and prizes, please view schedule 1.1 in our full Terms & Conditions here.